Get in Touch

We're here to help you with all your financial needs. Reach out to us through any channel and we'll respond promptly.

Send Us a Message

Contact Information

Phone Numbers

+254 (0) 715 04-6021

+254 (0) 715 04-6021

Email Addresses

support@marknic.co.ke

loans@marknic.co.ke

Our Location

Westlands Business Center

3rd Floor, Suite 302

Nairobi, Kenya

Working Hours

Monday - Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 2:00 PM

Sunday: Closed

Frequently Asked Questions

Find answers to common questions about our loan services

How quickly can I get a loan approved?

Most loans are approved within 24 hours of application submission, provided all required documentation is submitted.

What documents do I need for a logbook loan?

You'll need your original logbook, national ID, proof of income, and vehicle insurance documents.

Can I repay my loan early?

Yes, you can repay your loan early without any prepayment penalties.

What loan amounts do you offer?

We offer loans ranging from KES 20,000 to KES 5,000,000 depending on the loan type and your eligibility.

How do I contact customer support?

You can reach our support team via phone, email, WhatsApp, or by visiting our offices during business hours.

Is my personal information secure?

Absolutely. We use bank-level encryption and follow strict data protection protocols to keep your information safe.